Bridging the gap between business needs and technological solutions with Japanese proficiency.
Tran Luong Thao Chi
Business Analyst
Building expertise through learning and real-world projects
Bachelor of Information Technology
Rocketship to 1st BA Job Mentorship
Junior Business Analyst & Presale
Intern & Fresher Business Analyst
Google Developer Student Club
Google Developer Student Club
AIESEC in Viet Nam
Tools and technologies I work with
Always learning and expanding my skillset to deliver better solutions
Developed a large ERP system to manage logistics for cross-border ordering and shipping services. Includes order management, warehousing, route tracking, delivery coordination, accounting, credit, HRM, revenue management, customer management, and CRM.
Developed a purchasing system, product listings, and integrated chat for multiple Etsy stores on Chatwoot platform. Each store corresponds to a mailbox containing conversations across platforms, with CRM to manage stores, orders, and customers.
Developed a Print-on-Demand (POD) business system integrating APIs across Amazon, Etsy, and Shopify. Centrally manages sales platforms, automates Seller-Designer-Supplier workflow, and records costs per transaction for financial transparency.